Privacy Policy

Anewing Services respects your privacy and is committed to protecting your personal information.

As part of providing counselling, wellbeing, coaching, education support, and related services, we may collect personal information including your name, contact details, date of birth, emergency contact information, relevant health or wellbeing information, referral information, session notes, payment information, and information shared during enquiries, bookings, sessions, emails, phone calls, or forms.

We collect this information so we can:

• respond to enquiries

• assess whether our service is appropriate for your needs

• provide safe and effective support

• manage bookings, payments, and administration

• keep appropriate records

• communicate with you or your nominated contacts where needed

• meet legal, ethical, insurance, and professional obligations

Where possible, information is collected directly from you. In some situations, information may be provided by a parent, carer, referrer, school, workplace, or another professional, with appropriate consent or lawful authority.

Your information is stored securely and only accessed where necessary for the provision and administration of services. Reasonable steps are taken to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Anewing Services does not sell your personal information.

Personal information may only be shared in limited circumstances, such as:

• with your consent

• where required or authorised by law

• where there is a serious risk to your safety or the safety of another person

• where there are child protection concerns

• with professional supervisors, insurers, legal advisors, or regulatory bodies where required

• with another health, education, or support professional where you have consented to this communication

You may request access to your personal information or ask for it to be corrected if you believe it is inaccurate, incomplete, or out of date. Requests can be made in writing.

If you have concerns about how your personal information has been handled, please contact Anewing Services directly so the concern can be reviewed and responded to.

 respects your privacy and is committed to protecting your personal information.

As part of providing counselling, wellbeing, coaching, education support, and related services, we may collect personal information including your name, contact details, date of birth, emergency contact information, relevant health or wellbeing information, referral information, session notes, payment information, and information shared during enquiries, bookings, sessions, emails, phone calls, or forms.

We collect this information so we can:

• respond to enquiries

• assess whether our service is appropriate for your needs

• provide safe and effective support

• manage bookings, payments, and administration

• keep appropriate records

• communicate with you or your nominated contacts where needed

• meet legal, ethical, insurance, and professional obligations

Where possible, information is collected directly from you. In some situations, information may be provided by a parent, carer, referrer, school, workplace, or another professional, with appropriate consent or lawful authority.

Your information is stored securely and only accessed where necessary for the provision and administration of services. Reasonable steps are taken to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Anewing Services does not sell your personal information.

Personal information may only be shared in limited circumstances, such as:

• with your consent

• where required or authorised by law

• where there is a serious risk to your safety or the safety of another person

• where there are child protection concerns

• with professional supervisors, insurers, legal advisors, or regulatory bodies where required

• with another health, education, or support professional where you have consented to this communication

You may request access to your personal information or ask for it to be corrected if you believe it is inaccurate, incomplete, or out of date. Requests can be made in writing.

If you have concerns about how your personal information has been handled, please contact Anewing Services directly so the concern can be reviewed and responded to.