Counselling, Coaching and Support Terms
Scope of Service
Anewing provides counselling, wellbeing support, coaching, education-informed support, skill development, parent consultation, teacher coaching, and related services.
Services are intended to support emotional wellbeing, personal growth, coping skills, learning confidence, communication, relationships, stress management, and practical life skills.
Anewing is not an emergency or crisis service. If you or someone else is in immediate danger, call 000.
If you need urgent mental health support, please contact a crisis support service such as Lifeline on 13 11 14, Kids Helpline on 1800 55 1800, Beyond Blue on 1300 22 4636, or your local hospital emergency department.
Informed Consent
By engaging with Anewing, you agree to participate in counselling, coaching, wellbeing, or support services voluntarily.
Before commencing support, you will be given information about the nature of the service, fees, confidentiality, privacy, record keeping, cancellation requirements, and any relevant limits to confidentiality.
You are encouraged to ask questions at any time. You may choose what you share, raise concerns, pause, or end support at any stage.
Counselling and coaching can involve discussing personal, emotional, relational, family, workplace, school, or life challenges. While many people find this helpful, it can sometimes bring up difficult feelings. Support will be provided respectfully and at a pace that considers your needs and safety.
Confidentiality
Information shared in sessions is treated as confidential.
However, confidentiality has legal and ethical limits. Information may need to be shared without your consent in situations including, but not limited to:
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serious concern for your safety or the safety of another person
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risk of harm to a child or young person
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mandatory reporting obligations
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subpoena, court order, or other legal requirement
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disclosure required by law
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professional consultation, supervision, insurance, or legal advice where necessary
Where possible and appropriate, Anewing will discuss concerns with you before sharing information. However, this may not always be possible if there is an immediate safety or legal concern.
Working with Children and Young People
When working with children or young people, Anewing seeks to balance the young person’s privacy with parent or carer involvement, safety, and legal responsibilities.
Parent or carer consent may be required before services commence, depending on the age, maturity, circumstances.
Bronwyn holds a current Working With Children Check.